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Design Ops 2

Interview Stages

StageInterviewer(s)Duration
Recruiter Screen[Recruiter Name]30 min
Hiring Manager Screen[Hiring Manager Name]45 min
Skills AssessmentAll Hiring Team60 min
Round 2: Design Leader[Design Leader]45 min
Round 2: Design Team[Designer Interviewers]45 min
Round 2: Cross-functional[Cross-functional Partner]45 min
Final/Culture RoundExecutive or Culture Team Member30 min

Recruiter Screen

Focus Areas: Communication, Organization, Process Improvement

  • What drew you to design operations, and what excites you about this opportunity?
  • Tell me about a time when you improved a process or workflow for a team.
  • How do you approach balancing multiple priorities and stakeholder needs?

Hiring Manager Screen

Focus Areas: Process Creation, Team Support, Problem-solving

  • How do you approach creating and implementing new processes for a design team?
  • Tell me about a time you identified a gap in team operations and addressed it.
  • How do you measure the success of operational improvements?

Skills Assessment

Focus Areas: Process Design, Tool Proficiency, Documentation

The candidate will be given a design operations scenario to work through. They should demonstrate their approach to designing processes, creating documentation, and implementing operational improvements. The assessment should focus on their ability to identify inefficiencies, create solutions, and communicate those solutions effectively.

Round 2 Interviews

Design Leader Interview

Focus Areas: Strategic Thinking, Resource Management, Team Support

  • How do you align operational improvements with team and business goals?
  • Tell me about a time you had to manage resources or budget for a design team.
  • How do you approach supporting designers at different career stages?
  • What's your approach to implementing new tools or systems for a design team?

Design Team Interview

Focus Areas: Designer Support, Tool Knowledge, Process Implementation

  • How do you gather feedback from designers about their operational needs?
  • Tell me about a time you helped designers adopt a new tool or process.
  • How do you balance standardization with flexibility in design operations?
  • What approaches have you used to improve collaboration within design teams?

Cross-functional Interview

Focus Areas: Collaboration, Communication, Stakeholder Management

  • How do you build relationships with cross-functional partners?
  • Tell me about a time you had to coordinate work between design and other departments.
  • How do you communicate operational changes that affect multiple teams?
  • What's your approach to resolving conflicts between different stakeholders?

Final/Culture Round

Focus Areas: Cultural Contribution, Growth Mindset, Team Fit

  • What do you value most in a team or work environment?
  • How do you approach continuous improvement in your work and team processes?
  • Where do you hope to grow in the next year in your design operations career?

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