Open Design Docs

Design Ops 1

Interview Stages

StageInterviewer(s)Duration
Recruiter Screen[Recruiter Name]30 min
Hiring Manager Screen[Hiring Manager Name]45 min
Skills AssessmentAll Hiring Team60 min
Round 2: Design Leader[Design Leader]45 min
Round 2: Design Team[Designer Interviewers]45 min
Round 2: Cross-functional[Cross-functional Partner]45 min
Final/Culture RoundExecutive or Culture Team Member30 min

Recruiter Screen

Focus Areas: Communication, Organization, Adaptability

  • What drew you to design operations, and what excites you about this opportunity?
  • Tell me about a time when you had to organize or coordinate a complex project or event.
  • How do you prioritize tasks when you have multiple competing deadlines?

Hiring Manager Screen

Focus Areas: Process Improvement, Team Support, Problem-solving

  • How do you approach supporting a design team's day-to-day operations?
  • Tell me about a time you identified a process that could be improved. What did you do?
  • How do you handle unexpected obstacles or challenges in your work?

Skills Assessment

Focus Areas: Organization, Tool Proficiency, Process Creation

The candidate will be given a design operations scenario to work through. They should demonstrate their approach to organizing resources, creating processes, and supporting a design team. The assessment should focus on their organizational thinking, attention to detail, and ability to create clear documentation or processes.

Round 2 Interviews

Design Leader Interview

Focus Areas: Team Support, Resource Management, Communication

  • How would you help a design team stay organized and efficient?
  • Tell me about a time you had to manage resources or assets for a team.
  • How do you ensure clear communication across a team or department?
  • What systems or tools have you used to improve team workflows?

Design Team Interview

Focus Areas: Designer Support, Tool Knowledge, Problem-solving

  • How do you approach supporting designers in their day-to-day work?
  • What design tools are you familiar with, and how have you used them?
  • Tell me about a time you helped solve a problem for a designer or design team.
  • How do you handle requests from multiple designers with competing priorities?

Cross-functional Interview

Focus Areas: Collaboration, Communication, Adaptability

  • How do you collaborate with people from different departments or disciplines?
  • Tell me about a time you had to explain design processes to non-designers.
  • How do you adapt your communication style for different audiences?
  • What's your approach to coordinating work across multiple teams?

Final/Culture Round

Focus Areas: Cultural Contribution, Growth Mindset, Team Fit

  • What do you value most in a team or work environment?
  • How do you stay organized and motivated when managing multiple responsibilities?
  • Where do you hope to grow in the next year in your design operations career?

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