Level | Skill (Individual) | Influence (Team) | Thinking (Team) |
L1 - Researcher I | • Developing an understanding of core research methodologies (e.g., qualitative, quantitative, market research)
• Designing effective research with guidance from your manager and stakeholders | • Creating clear research deliverables that identify relevant insights
• Proactively sharing findings with core stakeholders
• Clearly communicating processes and findings with support from your manager | • Developing actionable insights with coaching from your manager
• Ensuring research includes recommendations relevant to project outcome goals
• Receiving positive feedback from stakeholders on the actionability of your work |
L2 - Researcher II | • Strong understanding of core research methodologies and developing knowledge of an additional methodology
• Designing effective research in collaboration with your manager and stakeholders | • Creating clear research deliverables that identify relevant insights
• Proactively sharing findings at the team level
• Effectively communicating processes and findings to broader teams | • Providing actionable recommendations relevant to project outcome goals and product team roadmaps
• Collaborating on research recommendations with core stakeholders
• Receiving positive feedback on the actionability of your work from the product team |
L3 - Sr Researcher | • Expert understanding of core research methodologies and developed knowledge of an additional methodology
• Designing effective research and collaborating on research designs with other researchers | • Creating clear research deliverables that identify relevant insights
• Proactively sharing findings at the product pillar level
• Seeking feedback from other researchers and over-communicating processes and findings to broader teams | • Ensuring research is actionable and relevant to project outcome goals and product pillar roadmaps
• Collaborating with other researchers on recommendations
• Receiving positive feedback on the actionability of your work from the pillar team |
L4 - Lead Researcher | • Strong understanding of multiple research methodologies
• Designing effective research and coaching others in research methodologies | • Influencing project leaders with your work
• Delivering broader insights across product pillars
• Coaching or training others on developing effective research deliverables | • Providing actionable research relevant to project outcome goals and multiple product pillar roadmaps
• Coaching or training others on developing effective research recommendations
• Receiving positive feedback on the actionability of your work from multiple pillars |
L5 - Staff Researcher | • Strong understanding of most insight disciplines
• Designing effective research and developing processes to improve the research team’s impact | • Influencing pillar leaders with your work
• Proactively sharing broader insights at the company level
• Improving how insights are shared across the company | • Ensuring research is actionable and influences the company roadmap and strategy
• Helping the research team generate more effective research recommendations
• Receiving positive feedback on the actionability of your work from senior leaders |
L6 - Principal Researcher | • Expert understanding of all insight disciplines
• Designing effective research, creating training programs, and improving research design processes company-wide | • Influencing the C-suite with your work
• Regularly delivering broader insights at the company level and to the external research community
• Demonstrating high-quality research influence at the company level and coaching the research team to enhance their impact on decision-makers | • Influencing C-suite decision-making, company roadmap, and strategy
• Ensuring all research is actionable and receives positive feedback from C-suite stakeholders on its actionability |